Shipping policy

Shipping Policy

Effective Date: 6/6/2025

At WilliamVerdult.com, we are committed to delivering high-quality art, books, collectibles, and authenticated products with care and efficiency. This Shipping Policy outlines our shipping methods, timelines, costs, and considerations for international shipments.

Digital Products - No Physical Shipping Required:

  • Ebooks: You will receive a download link immediately after purchase via email.
  • Certificates of Authenticity (COAs): Digital certificates for art and collectibles are issued through Verisart and will be delivered digitally. You will receive instructions on how to access your certificate after purchase.
  • Important: Please check your spam/junk folder if you don't receive your digital delivery emails within a few minutes of purchase.

Other Products

1. Order Processing & Handling Times

  • Orders are processed within 2-5 business days after payment confirmation.
  • Custom or authenticated items may require additional processing time.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Domestic Shipping (United States)

  • We offer Standard, Expedited, and Express shipping options.
  • Estimated delivery times:
  • Standard: 5-10 business days
  • Expedited: 3-5 business days
  • Express: 1-3 business days
  • Shipping rates are calculated at checkout based on item weight and destination.

3. International Shipping

  • We ship worldwide, with rates calculated at checkout.
  • Delivery times vary by country, typically 7-21 business days.
  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

4. Tracking & Order Updates

  • Once your order ships, you will receive a tracking number via email.
  • You can track your shipment through our website or the carrier’s tracking system.

5. Lost, Delayed, or Damaged Shipments

  • If your order is lost or delayed, contact us at 📩 support@williamverdult.com for assistance.
  • If an item arrives damaged, please provide photos within 48 hours of delivery for resolution.

6. Shipping Restrictions

  • We do not ship to P.O. Boxes or military addresses (APO/FPO).
  • Certain items may be subject to country-specific restrictions due to customs regulations.

7. European Union 14-Day Cooling-Off Period

For orders shipped to the European Union, customers have the right to cancel or return their order within 14 days, for any reason, without justification.

  • Items must be unused, in their original packaging, and accompanied by proof of purchase.
  • Return shipping costs are the customer's responsibility.

8. Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Changes will be reflected on this page.

For any shipping-related inquiries, contact us at 📩 support@williamverdult.com.